Dear Deluxe Travel Agents,
Welcome to Sofitel Luxury Hotels Step Program (Sofitel Travel Experience Program), a program dedicated to your business, taylor-made to fit luxury market.
We sincerely thank you for your long lasting commitment to Sofitel, and hope STEP will keep on bringing excellence to your sales leads.
ravel Agent Advisory Board and Sofitel have built STEP to optimize your sales forces and increase your business:
- Be the first to know about Sofitel latest news, services and offers
- Benefit from a range of exquisite packages along the year
- Be the one to offer the best service to your clientele
- Be connected with Sofitel network, services and product thanks to « Sofitel University », the dedicated online training for you and your teams
Click here to review the members of our Sofitel Travel Agent Advisory Board
STEP
STEP (Sofitel Travel Experience Program) provides exclusive benefits both to you and your clients.
Deluxe travel agents benefit from:
- Personalized welcome letter, with the travel counselor and travel agency signature.
- « Hero » service: an exlusive contact with General Managers, Hotel Sales Managers, Concierge and Front Office Managers
Sofitel clients benefit from:
- Priority one category upgrade upon arrival (subject to availability)
- Express check-in
- Special 'leisure' and 'business' packages
- Complimentary daily breakfast for two on premium rate
E-LEARNING: SOFITEL UNIVERSITY
In partnership with Travel Institute - the travel industry education experts, Sofitel Luxury Hotels has developed a customized online training center that is simple to use in your own time and at your own pace. A series of easy to follow 'courses' helps provide you with all the information you need to help match your clients travel needs to our premier hotels throughout the world.
Additional benefit of the completing our E-Learning program include:
- Earning 'Continuing Education Units' required for CTA, CTC and CTIE status
