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Explore new horizons

Roam the four corners of the world in search of its finest features, while indulging in our hotel offerings and hospitality. Let us reveal where and how to immerse yourself in local attractions and world-famous events.

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Discover the brand collection & the latest news

Our rich heritage is expressed in four distinct brands, each with its own compelling back-story. And the fascination continues with visits by star chefs, the opening of dramatic new hotels and much more.

Unveil the curtain

Host the event of your dreams

Start with a sumptuous venue, add a careful selection of canapés and Champagnes, and invite your esteemed guests. Our experts will help you pull off a pitch-perfect day.

Plan your event

Join the loyalty program

Le Club AccorHotels is the AccorHotels' free loyalty programme. For every single stay in our hotels, you earn points and enjoy personalized benefits

Become a member
  • Exclusive pre-sale access worldwide

    Enjoy exclusive rates 48 hours before everyone else, twice a year.

  • Online check-in

    Less to do, more time for you

  • Room Upgrade

    From gold status, subject to availability on arrival

  • Free nights

    Whenever you want, starting at 2,000 Rewards points

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How to cancel / change my reservation

Consult our FAQ
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To cancel or change your reservation, please log in.

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Reservations

You have booked

How do I view, change or cancel a reservation ?

To change or cancel a reservation, you must first read the sales conditions for the reserved rate because some rates have specific conditions for changes or cancellations.

To find out more, please refer to the terms and conditions of sale

You made a reservation directly with a hotel

You made your reservation directly with a hotel: please contact the hotel directly for all change or cancellation requests. You can find contact details on the hotel's description page.

You made a reservation with our reservation office or on our website
You want to view your reservation
  • If you have an account, log in to view your reservation in the "Manage my bookings" section
  • If you do not have an account, view your reservation
You want to change your reservation

Please check availability at your chosen hotel and then change your booking:

  • Through our website: you will need to cancel your original reservation before making a new one
  • Through our reservation office : you will need the confirmation number that was sent to you when you made your reservation, as well as the arrival date of your stay
  • Through the hotel directly: you can find contact details on the hotel's description page
You want to cancel your reservation
You made a reservation through a travel agency

If you made your reservation directly through a travel agency, please contact the agency who carried out your reservation for all change or cancellation requests.

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