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How to cancel / change my reservation

Consult our FAQ
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To cancel or change your reservation, please log in.

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How do I remove a registered card from my account?

To remove a registered card from your account

  1. 1

    Log in to your account

    • From the AccorHotels website
    • From the AccorHotels mobile application
    • From the AccorHotels tablet application
  2. 2Select the card you wish to remove from the list and click on "Delete my card."

The bank details associated with the selected card will be immediately and permanently deleted.

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