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How to cancel / change my reservation

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How do I register a card on my account?

Register one or several cards on your account to make future bookings on the website or the AccorHotels mobile application easier.

To register a card on your account:

  1. 1

    Log in to your account

    • From the AccorHotels website
    • From the AccorHotels mobile application
    • From the AccorHotels tablet application
  2. 2

    In the "My payment cards" section, the following message appears "You don't have any saved cards", click on "Add a card" and fill in your bank details:

    • Name of card holder
    • Card number
    • Expiration date


    Security code (the three digits on the back of your card, four for American Express). This information is used to check your card's validity and will not be stored

  3. 3Confirm by clicking on "Save"

When making a booking, you can also register your card on your AccorHotels account if your card is compatible (MasterCard, Visa and American Express are eligible - excluding debit cards). You can register five cards.

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