World of sofitel

Our Ambassadors

Our ambassadors

At Sofitel, all of our staff members are Ambassadors of the French art de recevoir. Inspired by a passion for excellence, they will do their utmost to offer you a personalized experience and make your stay absolutely magnifique!

At sofitel, your comfort and well-being are essential. every day, our "ambassadors,"
the name we give to our staff members, welcome you.
As generous with their smiles as they are in thoughtful gestures, they share their sense of hospitality and offer tailor-made service to enhance your stay at Sofitel.

Sofitel staff bring to life a spirit of openness, passion for excellence and essence of pleasure to make every stay a unique, personalized and "cousu main" experience. Where perfect service is naturally the rule, anticipating and understanding the needs and desires of our guests has become an art. An art practiced with expertise by these craftmen, for whom tiny details matter greatly.
Sofitel concierges are distinctive Ambassadors who ardently strive for excellence with regard to guest satisfaction. They will suggest the right restaurant for you and manage to find tickets for a sold out opera. Within the Sofitel luxury hotel network, 70 concierges are members of the prestigious Clefs d’Or organization and serve in various administrative positions, including international president. Founded in Paris in 1952, the Clefs d'Or has over 4,000 members in 50 countries who are all proud to guarantee their guests the highest quality of service and commitment.

Their increasingly personalized services stems from developing relationships, which explain why Sofitel guests enjoy the rare sensation of feeling at home while experiencing the luxury of being elsewhere.