Sofitel Hotels: question concerning a reservation in a Sofitel hotel

Sofitel welcomes the comments made by our guests at our hotels and online. They help us tailor our services even more closely to your expectations.

Questions on a reservation

1. Enter your contact details

Last name*

First Name*

E-mail*

Address 1

Address 2

Zip Code

City

Country

Telephone

*Mandatory information

2. Please complete the following area with your message

Confirmation number*
(given to you when you made your reservation)

characters remaining

Your message

The answer to your question may be contained in our help page. Please do not hesitate to try it.

The data collected is compulsory and will undergo computer processing. The data will be sent to Accor, Accor hotels and Accor service providers, both in and outside the European Union, in order to manage your hotel booking and to send you information on Accor products and services, unless you specify otherwise.
You can access, correct or delete your personal information or exercise your right to object by sending a request to: Accor, Data Privacy Department, 110 avenue de France, Immeuble Odyssey, 75013 Paris, France.

Sofitel.com respects your privacy and guarantees the security and confidentiality of your personal information. To find out more, view our customer personal data protection charter.

Questions on a reservation

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